At Andrew Martin Sale Store, we believe the journey of transforming your space should be as considered and elegant as the pieces you choose. From the moment you select that perfect Designer Sofa or statement Console Table, to the day it arrives in your home, we are committed to providing a delivery experience that reflects the quality and care inherent in our collections.

Our mission is to bridge the gap between aspirational design and attainable living. This extends beyond our curated edit of furniture and lighting to encompass a reliable, transparent, and global delivery service, ensuring your design story continues seamlessly, wherever you are.

Our Delivery Promise: Clarity, Care & Global Reach

Based in Liverpool but serving a global community of design enthusiasts, we have streamlined our shipping processes to offer you flexibility and peace of mind. We partner with world-leading carriers to ensure your treasured pieces are handled with the utmost professionalism from our warehouse to your living room.

Processing & Dispatch

Once your order is placed, our team meticulously prepares your item(s). Each piece is carefully checked and packaged with protective materials to safeguard it during transit.

  • Order Processing Time: 1-2 business days.
  • You will receive a confirmation email and a tracking notification once your order is dispatched.

Shipping Options & Timelines

We offer two tailored shipping methods to suit your needs and timeline.

  • Standard Shipping (DHL / FedEx): A reliable and tracked service. Delivery is typically completed within 10-15 business days after dispatch. A flat fee of £12.95 applies.
  • Free Shipping (EMS): For orders over £50, we offer a complimentary shipping service via EMS. Delivery is typically completed within 15-25 business days after dispatch.

Delivery Regions & Details

We are proud to deliver our curated designs across the globe, making accessible luxury a reality for discerning homeowners worldwide.

  • Primary Service Area: We ship to most international regions.
  • Exclusions: Delivery is currently unavailable to parts of Asia and a select few remote locations. (Please check at checkout or contact our team for specific country queries).
  • All delivery timelines are estimates and may be subject to occasional customs delays, which are beyond our control.

After Delivery: Your Satisfaction, Guaranteed

Your satisfaction is the final, crucial piece of our design puzzle. We stand behind the quality and craftsmanship of every Armchair, Ceiling Light, and Chest of Drawers in our collection.

  • Returns Policy: If an item does not meet your expectations, we accept returns within 15 days of you receiving the delivery. Items must be in original, unused condition with all packaging. Please contact our customer care team to initiate a return.
  • Duties & Taxes: For international orders, any applicable import duties, taxes, or customs clearance fees are the responsibility of the recipient and are not included in our item or shipping prices.
We are more than a store; we are your collaborator in creating spaces that reflect your taste and story. Our dedicated customer care team is here to assist you at every step, from pre-purchase queries to tracking your order and beyond.

For personalised assistance regarding delivery to your specific location, or any other queries, please do not hesitate to Contact Our Team at [email protected]. We are here to ensure your experience with Andrew Martin Sale Store is as exceptional as the designs we offer.

Andrew Martin Sale Store – Design for Your World, Delivered to Your Door.